Warranties Support and Orders

We were the first and are still the only company to give you a written Five Star Guarantee and provide you with a comprehensive commitment statement.
Check them both out below ...


Your Five Star Guarantee


Our commitment to you statement

Warranty - 2 Years

Your CleanRecord system comes complete with a two-year extended warranty. In the event of a problem we’ll repair or replace your equipment free of charge. This extended warranty is your assurance that CleanRecord is tough enough to last and demonstrates to you that we have absolute confidence in the products we manufacture.

 Service and Repairs

Should your CleanRecord equipment require repair, please return it to the manufacturer at the address below using recorded delivery service. (Please do not send it to your supplier.)

       CheckPoint Patrol Systems Ltd
       Unit 1, Pondfield
       Ashwells Road
       Essex CM15 9SG



Telephone Support:

     9:00am to 5:00pm Mon - Thur
     9:00am to 3:00pm Fri.

All technical support, telephone training and data recovery is provided free of charge to CleanRecord customers.

Please telephone 01277 375875 or click here to email technical support.

Email support available 'til 11:00pm

CleanRecord have expanded to the USA. Due to the time difference, support is now available out of hours in the UK until 11pm by email - click here to email USA technical support.


Orders received by 3pm are shipped same day for next day delivery.

Your service guarantee ...

We will repair and return your equipment on the day we receive it or it's free. All items are returned to you 'next day' delivery!



 CheckPoint CleanRecord is manufactured in the U.K. by CheckPoint Patrol Systems Ltd