Warranties Support and Orders
We were the first and are still the only company to give you a written Five Star
Guarantee and provide you with a comprehensive commitment statement.
Check them both out below ...
Warranty - 2 Years
Your CleanRecord system comes complete with a two-year extended
warranty. In the event of a problem we’ll repair or replace your equipment free
of charge. This extended warranty is your assurance that CleanRecord is tough
enough to last and demonstrates to you that we have absolute confidence in the
products we manufacture.
Service and Repairs
Should your CleanRecord equipment require
repair, please return it to the manufacturer at the address below
using recorded delivery service. (Please do
not send it to your supplier.)
Patrol Systems Ltd
Unit 1, Pondfield
Essex CM15 9SG
9:00am to 5:00pm Mon - Thur
9:00am to 3:00pm Fri.
All technical support, telephone training and data recovery is provided free of charge to
Please telephone 01277 375875
or click here to email
Email support available 'til 11:00pm
CleanRecord have expanded to the USA. Due to the time difference, support
is now available out of hours in the UK until 11pm by email - click here to email USA
Orders received by 3pm
are shipped same day for next day delivery.
Your service guarantee ...
We will repair and return your equipment on
the day we receive it or it's free. All items are returned to you
'next day' delivery!